Shipping policy
Order Processing Times
• All orders are processed within 4-7 business days, excluding weekends and holidays.
• Priority or Express Shipping: Paying for these options refers to the shipping method, not the processing time.
• Processing vs. Shipping:
• Processing time: The time it takes to prepare your order.
• Shipping time: The time it takes for USPS/UPS to deliver your package (3-10 business days, excluding weekends and holidays).
Once your order has been processed, you will receive an email or text with your tracking number. Please check your inbox or spam folder.
If you do not receive tracking information:
1. Ensure the email/phone number provided at checkout is correct.
2. If information is missing or incorrect, we will not be able to send updates.
International Shipping, Taxes, & Customs Duties
• International orders may take 7-15 business days for delivery.
• Shipping costs are calculated at checkout based on the destination and shipping method.
• Some packages may require a signature at delivery.
• Recipients are responsible for all customs duties, taxes, and fees imposed by their country.
Important: Some packages may require a signature at delivery. Please ensure that you or an adult is present to receive your package.